The delivery time after payment is 24-48 hours, depending on the location.

Yes, you can cancel your order within 12 hours of placing it. However, once the order is dispatched, it cannot be canceled.

For any change of address requests, please contact our support team for assistance.

No, we do not accept cash on delivery. Only paid orders will be dispatched.

Cancelling a dispatched order may result in transportation charges and wasted man-hours. Please be cautious.

Yes, we offer free delivery for purchases above a set amount. This is subject to change, so please call to confirm.

Our return policy allows returns within a specified period. For detailed information, please refer to our Returns Policy or contact our support team.

We do not offer pay on delivery services. To complete your order, please make the payment online during the checkout process.

If you receive a damaged product, please contact our support team immediately. We will arrange for a return and replacement.

Yes, expedited delivery may incur additional charges. The exact amount depends on the delivery speed and your location.

Yes, you can track the status of your order by logging into your account on our website. We provide real-time updates on order processing and shipment.

Yes, we offer weekend and holiday deliveries. However, availability may vary depending on your location and the selected delivery option.

To initiate a return, go to your order history, select the item you want to return, and follow the provided instructions. You can also contact our support for assistance.

Yes, our products come with a standard warranty. The duration and terms of the warranty vary by product. Please check the product description or contact our support team for details.

Yes, we offer international shipping to select countries. Shipping fees and delivery times vary based on the destination.

Unfortunately, we cannot guarantee specific delivery times. However, you can specify delivery instructions during the checkout process, and we will do our best to accommodate.

We accept a variety of payment methods, including credit/debit cards, online payment gateways, and other secure payment options. You can view the available options during the checkout process.

Simba Cement